Job Summary
A privately-held company that developed a cryptocurrency trading platform has an open position for a Remote Bilingual Turkish Customer Support Live Chat Specialist.
Individual must be able to fulfill the following responsibilities:
- Effectively handling inquiries and requests from corporate and professional traders via live chat
- Continuously upgrading skill sets
- Leading by example to demonstrate full ownership of outstanding customer service
Qualifications for this position include:
- Experience in live chat support
- Experience and a deep interest in working with Finance, Mathematics or Statistics
- Good understanding of trading and derivatives markets
- Strong analytical ability
- Experience in customer relations, ability to handle requests and inquiries is essential
- Excellent communication skills in English and Turkish