Remote Bilingual Viewer Services Representative

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Nov 11, 2021

This job expires in: 10 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A nonprofit, religious-based, media network has an open position for a Remote Bilingual Viewer Services Representative .

Candidates will be responsible for the following:

  • Reviewing and replying to all correspondence as needed.
  • Answering audience questions via various forms of communication, including telephone, internet and written correspondence
  • Responding to questions relative to Friary, Marketing, Production, Programming, Radio, Theology and other areas of the Network as appropriate

Applicants must meet the following qualifications:

  • Minimum of two years of customer service experience or equivalent training and experience.
  • Practicing Catholic with demonstrated knowledge of the Catholic faith and EWTN’s mission and ability to articulate to audience/viewers as needed.
  • Proficiency in speaking, reading and writing in the English and Spanish language including the meaning and spelling of words, and rules of composition and grammar.
  • Approachable, friendly and helpful demeanor that translates to a positive experience for our EWTN Family.
  • High School Diploma or GED. Associate’s degree preferred

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