Remote Bilingual Workers Compensation Care Coordinator I

Job Summary

A healthcare solutions company has an open position for a Remote Bilingual Workers Compensation Care Coordinator I.

Core Responsibilities Include:

• Providing prompt, accurate and clear information to our clients
• Consulting with senior peers and/or leadership on items that require clarification and/or escalation
• Documenting relevant information into system(s) to ensure records are clear, concise, and accurate

Must meet the following requirements for consideration:

• High school diploma or GED is required for this role
• Excellent customer service skills that build high levels of customer satisfaction
• Excellent verbal and written communication skills
• Computer navigation and operation skills
• Demonstrates effective people skills and sensitivities when dealing with others
• Knowledge of the company's products, services and business operations to enable resolution of customer inquiries