Job Summary
*PART TIME* REMOTE BILLING ASSISTANT
This role REQUIRES daytime availability, service accountability and rapid responsiveness to team collaboration and client needs.
This is a 90% telecommute position. Raleigh-Durham and surrounding areas will be given preference.
SPECIAL CONSIDERATION for certified coders given - with billing experience.
ARE YOU READY TO CHANGE THE WAY PEOPLE EXPERIENCE HEALTHCARE?
About OnPulse:
OnPulse employees enjoy the benefit of autonomy, telecommuting and a rewarding work-life balance.
As a Billing Assistant for OnPulse, you're given the opportunity to simplify and enhance our clients' healthcare experience. For many, making sense of medical claims and benefit coverage is confusing and time consuming. We want your expertise to generate clarity for our clients and to increase our overall service value.
*This position requires stellar medical billing and some coding abilities. If you are used to simple data entry or auto-populated forms - DO NOT APPLY. We need those with expert experience in managing denials, auditing bills, creating superbills from medical records, building claims and paper claim submission.
ACTIVITIES MAY INCLUDE:
Performing complex benefit eligibility reviews for out of network services
Analyze denied claims and perform corrective actions to propel approval
Investigate and resolve medical billing discrepancies, errors and fraudulent charges
Auditing of coding and improper use of facility-created invoices
Managing and dominating improper denials and advocating for proper claim processes
Relationship development and communication with prospective clients, current clients and partners
Ownership and accountability of client engagement and service satisfaction
Innovative and on-trend service creation and team collaboration to provide top-quality service offerings to our partners
Consistently support and demonstrate the company mission and values
SKILLS:
Superior customer service in both verbal and written communication
Experience with commercial payers as well as their medical guidelines
Self-motivated, goal-oriented, and takes ownership of work
Ability to learn, understand, and apply applicable HIPAA, Medicare, Medicaid, insurance, and liability regulations/guidelines
Adaptive to changes in work environment, procedures, priorities, and job duties
Receptive and responsive to feedback, directions and corrections
Unparalleled multi-tasking capabilities within a fast-paced environment
Critical thinking through ambiguous scenario navigation
Strong knowledge and best practice of CPT codes, HCPCS codes, ICD-10 coding and physician fee schedules
Takes direction & corrections well from team leaders
Strong comfort level in rapidly learning and navigating software, apps and new technology
ROLE REQUIREMENTS:
Day time availability/responsiveness within a flexible but transparent schedule
Minimum commitment of 15 hours per week
Willingness to work (agreed upon) additional hours as the service demands, business grows
HIPAA compliant home office setup
Meetings: Weekly conference calls and strategy planning/updates, virtual happy hour
Attend online training, some in person may be required
Supreme written and verbal communication
Must be open-minded, creative and innovative - with an entrepreneurial risk-taking spirit
PREFERRED SKILLS:
Certified Coding Licensure - active AHIMA or AAPC
Strong medical billing experience REQUIRED - if you have never built a claim, submitted a claim, or fought your way to obtain answers from an insurance carrier representative (or 10) - please don't waste your time or ours.
Please click "Apply" button for application link!
