Remote Billing Customer Service Coordinator

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 03, 2021

This job expires in: 0 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A healthcare company has an open position for a Remote Billing Customer Service Coordinator.

Individual must be able to fulfill the following responsibilities:

  • Participate in relationship management activities
  • Promptly act on escalated issues identifies, investigates and coordinates any billing corrections
  • Meet or exceed timeliness and accuracy expectations on a daily basis

Qualifications for this position include:

  • Excellence in clinical care, service and communication
  • Able to participate in a variety of unit and hospital educational programs
  • Able to communicate with early out vendor, bad debt vendor, legal representatives, risk management and guarantor as appropriate
  • Able to identify process and service issues

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