Job Summary
An open-source software development company is seeking a Remote Billing Specialist.
Core Responsibilities of this position include:
- Managing customer accounts
- Answering customer questions about billing and account status
- Accurately identifying and resolving any billing and account errors or issues
Applicants must meet the following qualifications:
- Take part in productive and fun meetups
- Experience with customer service and communicating billing issues
- Working knowledge of Google G Suite and/or Microsoft Office applications
- Experience multitasking in a cross-functional, fast-paced environment
- Understanding the sensitivity of working with confidential, billing, and accounting information