Remote Biopharmaceutical Customer Supply Program Project Leader

Location: California

Compensation: To Be Discussed

Staff Reviewed: Thu, Sep 24, 2020

Job Category: Account Management, Healthcare, Project Management

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A developer of biopharmaceutical products is searching for a person to fill their position for a Remote Biopharmaceutical Customer Supply Program Project Leader.

Individual must be able to fulfill the following responsibilities:

  • Be the interface between customers, Sales, SCM and Operations, OPM
  • Engage and formalize customer agreements together with Sales
  • Rollout & monitor efficiency, KPI-based

Qualifications Include:

  • Must be open to travel both domestically and internationally (15%)
  • Bachelor's degree or 5+ years equivalent experience
  • 4+ years of confirmed experience in Customer Service in a customer-facing position
  • Knowledge in SAP in order handling combined with knowledge of supply chain processes
  • Demonstrated track record for troubleshooting and resolving customer issues
  • Strong customer orientation and communication skills