Remote Bookkeeping Support Specialist

Job Summary

A company is looking for a Bookkeeping Software Customer Support representative to assist customers with accounting software inquiries.

Key Responsibilities

• Assist customers with questions related to accounting software processes and troubleshooting
• Provide customer support via phone while working remotely
• Utilize bookkeeping and accounting expertise to address customer needs effectively

Required Qualifications

• Proficiency in QuickBooks Online or comparable accounting software
• Experience in bookkeeping/accounting practices, including AR, AP, and reconciliation
• Prior customer service experience in a call center environment
• Ability to work independently as a contractor and manage a flexible schedule
• Must pass a criminal background check and reside in the United States, excluding CA, NY, PA, and WA