Remote Branch Coordinator

Job Summary

Remote Branch Coordinator is a full-time position responsible for providing support to patients and caregivers, coordinating equipment delivery, and navigating insurance processes.

Key Responsibilities

• Serve as the first point of contact for patients, ensuring a welcoming experience
• Coordinate timely equipment delivery and assist with health plan authorizations
• Follow up with patients to confirm satisfaction and address outstanding needs

Required Qualifications

• High school diploma or equivalent
• At least one year of related work experience
• Two years of experience in an office environment, healthcare setting, or call center preferred
• Proficiency in Microsoft Office programs
• Experience utilizing a multi-line phone system