Remote Branch Coordinator

Job Summary

Supporting daily operations, the full-time Remote Branch Coordinator will manage documentation for insurance compliance, assist with customer inquiries, and perform data entry tasks while working remotely.

Key responsibilities

• Gather missing documentation and information to meet insurance guidelines in collaboration with the Sales team and patients
• Provide customer support by answering calls, troubleshooting issues, and escalating concerns as necessary
• Perform various processing duties including data entry, confirming delivery appointments, and managing patient scheduling

Required qualifications

• High school diploma or GED is required
• At least two years of related experience in an office environment is preferred
• Ability to effectively communicate via phone using technology software
• Proficiency in Microsoft Office programs
• Meets company minimum standard of Background Check