Job Summary
A customer relationship management solution is in need of a Remote Business Analyst.
Core Responsibilities of this position include:
- Creating and maintaining business requirements and solution design documents
- Performing technical configuration work such as user layouts, report building, or workflow configuration
- Preparing test plans and conduct test procedure and customer sign-off activities
Qualifications for this position include:
- Bachelor’s Degree required
- At least 3-5 years of consulting experience in a consulting, customer success or operations role
- Experience as a Sales, Revenue and/or Marketing Operations analyst is strongly preferred.
- Ability to understand Marketing and Sales business processes