Remote Business Process Outsourcing Documentation and Quality Assurance Analyst

Job Summary

A business process outsourcing firm is in need of a Remote Business Process Outsourcing Documentation and Quality Assurance Analyst.

Candidates will be responsible for the following:

• Planning, managing, and coordinating documentation and deliverable execution
• Extrapolating process and procedure information from requirements and interviews with subject matter experts
• Enforcing documentation standards and requirements/process adherence

Required Skills:

• Bachelor’s Degree required in Business Administration, Writing, Publications, Communications or similar
• Must demonstrate a mature understanding of Project Management and Production Management techniques and standards
• Experience executing document quality assurance process to tailor documentation aligned with establish documentation standards
• Must have ability to work within a team and to contribute significantly to team performance
• Demonstrates an understanding of the communication process and ensures effectiveness across functional/managerial responsibilities
• Confident and clear written and verbal communication with the ability to engage with all levels