Job Summary
A call center services provider has an open position for a Remote Business Process Outsourcing Insurance Customer Services Manager.
Must be able to:
- Develop a detailed understanding of client products and services
- Provide hands-on team leadership, problem-solving and coaching
- Manage growth and oversee the customer service operations
Applicants must meet the following qualifications:
- Proficient in Microsoft Office Suite products
- Requires 10+ years of insurance experience building and managing Property and Casualty and Life insurance programs
- Experience managing complex business process
- High school diploma or equivalent
- Insurance sales and underwriting experience
- Risk management skills