Job Summary
A business services company is in need of a Remote Business Service Customer Service Representative.
Core Responsibilities of this position include:
- Talking to customers over the phone, email, online chat or social media to resolve their questions or concerns
- Calmly attempting to resolve and de-escalate any issues
- Maintaining and updating customer information as necessary
Must meet the following requirements for consideration:
- High School Diploma or GED required
- Familiarity with Microsoft Windows, Word, and Excel applications
- Stellar customer service skills
- Ability to use phone and computer systems
- Strong listening/comprehension skills
- Ability to stay composed and objective