Job Summary
A call center company is searching for a person to fill their position for a Remote Business Services Customer Service Collections Representative in San Antonio.
Core Responsibilities Include:
- Talking to customers over the phone, email, online chat or social media to resolve their questions
- Maintaining and updating customer information as necessary
- Calmly attempting to resolve and de-escalate any issues
Skills and Requirements Include:
- High School Diploma or GED required
- Familiarity with Microsoft Windows, Word, and Excel applications
- Ability to use phone and computer systems
- Excellent oral and written communication skills
- Ability to stay composed and objective
- Conversational, patient and confident, with a positive attitude