Job Summary
A business services company is searching for a person to fill their position for a Remote Business Services Hotline Representative in Las Vegas.
Candidates will be responsible for the following:
- Managing incoming calls and customer service inquiries
- Meeting personal/customer service team sales targets and call handling quotas
- Providing accurate, valid and complete information by using the right methods/tools
Must meet the following requirements for consideration:
- 1-3 years customer service experience
- 1-3 years working in a virtual environment
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
