Job Summary

A call center consulting firm needs applicants for an opening for a Remote Business to Business Customer Service Representative.

Core Responsibilities Include:

• Dispatching service techs to homes for emergency repairs
• Guiding customers to the best service appointment that fits their needs
• Making reservations for restaurants and hotels

Qualifications Include:

• Upholding client confidentiality at all times
• Handling workload efficiently with professionalism and accuracy are essential
• Computer running Windows 10 or newer (Not a Mac or Chromebook)
• Make certain to effectively answer caller's questions while keeping control of the conversation
• Follow through with promises made to a caller, ensuring your messages are accurate