Remote Call Center Agent

Job Summary

Providing high-level customer service solutions, the part-time or full-time Remote Call Center Agent will make outbound calls, document customer interactions, and maintain knowledge of campaign products and services while adhering to company policies.

Key responsibilities

• Make consistent outbound calls specific to assigned programs or projects
• Document all customer interactions using provided tools
• Upsell products and services while setting appointments in a business-to-customer format

Required qualifications

• At least one year of call center experience with automatic dialers and call scripting
• High school diploma or GED
• Basic computer skills and computer literacy
• Outstanding attendance and punctuality
• Sales experience is preferred