Remote Call Center Agent

Job Summary

A company is looking for a Call Center Agent to assist customers with sales, billing inquiries, and technical support.

Key Responsibilities

• Assist customers in finding and purchasing products and services
• Handle billing inquiries and process payments
• Troubleshoot basic technical issues related to phone, internet, or cable services

Required Qualifications, Training, and Education

• Minimum of two years of customer service and sales experience preferred
• High school diploma or equivalent; college degree preferred
• Aptitude for working with various computer systems
• Ability to perform well under pressure and adapt to changing business needs
• Self-directed and resourceful with a strong desire for sales