Remote Call Center Agent

Location: Remote

Compensation: Hourly

Reviewed: Sat, May 09, 2026

This job expires in: 27 days

Job Category: Information Technology

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Remote Contact Center - Call Center Agent.

Key Responsibilities

Respond to incoming calls, chats, and emails from customers regarding program inquiries
Assist with customer portal account creation and maintenance
Document interactions accurately in call logs and escalate issues when appropriate

Required Qualifications

HS Diploma or GED
Minimum of 1 year of call center experience
Minimum of 2 years of customer service experience
Experience supporting government assistance programs is preferred
Familiarity with multi-system navigation and case management tools is preferred

COMPLETE JOB DESCRIPTION

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