Remote Call Center Agent in Alexandria

Location: Iowa

Compensation: Hourly

Staff Reviewed: Mon, Jun 14, 2021

This job expires in: 22 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time, Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A for-profit health care organization that owns and operates hospitals and surgery centers throughout the U.S is searching for a person to fill their position for a Remote Call Center Agent in Alexandria.

Core Responsibilities Include:

  • Representing the organization as a top notch service oriented business.
  • Transfering consumer to appropriate parties, once approval has been obtained
  • Attending Privacy and Security Training, as required by the HIPAA Awareness Program and comply with all guidelines, policies and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations

Qualifications Include:

  • High School diploma or GED preferred
  • Technical Proficiency and Understanding in/of Products/Services
  • Problem-Solving and Flexibility
  • Effective communication ability
  • Great interpersonal skills

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