Remote Call Center Agent in Marion

Job Summary

A healthcare business and operations provider is filling a position for a Remote Call Center Agent in Marion.

Candidates will be responsible for the following:

• Representing the organization as a top notch service oriented business
• Transferring consumer to appropriate parties, once approval has been obtained
• Using judgment in escalating unresolved issues to management

Required Skills:

• High School diploma or GED preferred
• Ability to adhere to and support organizational IT&S standards, policies, and procedures
• Ability to attend Privacy and Security Training, as required by the HIPAA Awareness Program
• Ability to comply with all guidelines, policies and procedures to assure sensitive or confidential information is protected