Remote Call Center Assistant

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Jan 30, 2025

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Remote Call Center Case Assistant VA to join their legal team.

Key Responsibilities

Screen telephone calls before transferring to the assigned legal team
Monitor incoming calls and update the system accordingly
Follow up on missed calls and pending inquiries

Required Qualifications

Bilingual (English/Spanish) with full proficiency
1-2 years of customer service experience
Strong background in performance-based metrics
Experience with case management software is a major plus
Resourceful and motivated to solve issues as they arise

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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Website

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