Job Summary

A marketing company is in need of a Remote Call Center Case Coordinator.

Core Responsibilities of this position include:

• Managing a caseload of complex call center customer service cases
• Working with customers and automotive dealership personnel
• Resolving cases as quickly and efficiently as possible

Qualifications Include:

• High school diploma or GED
• One year of customer service experience
• Ability to problem-solve and negotiate/mediate resolutions
• Excellent written and verbal communication skills
• Computer, web navigation and typing skills