Job Summary

A digital healthcare company is filling a position for a Remote Call Center Customer Care Advocate.

Core Responsibilities Include:

• Providing superior customer care
• Troubleshooting customer/patient issues relating to product, services, and patient enrollment
• Responding to inquiries, completing order fulfillment and providing information to customers and accounts

Required Skills:

• Bachelors or equivalent combination of education
• 3-5 years of customer service experience, preferably in healthcare
• Strong evidence of great customer service via phone, e-mail, fax or web modalities
• Patient and customer focused, demonstrating professionalism in stressful situations.
• Strong verbal and written English communication skills