Remote Call Center Customer Service Representative

This job has been removed

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Fri, Apr 16, 2021

This job expires in: 4 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A technology service and digital transformation consulting firm is in need of a Remote Call Center Customer Service Representative.

Candidates will be responsible for the following:

  • Handling daily tasks through various form & medium of communication, written and/or verbal or phone
  • Meeting the quality, productivity targets & defined timelines
  • Utilizing Microsoft Office suite to go through emails

Skills and Requirements Include:

  • Knowledge on ITES/BPO/KPO/Customer Service /Operations
  • Computer literate: able to work with different programs and screens with the customer on the line
  • Up to 6 months of experience in health care industry
  • Exposure to business domain is an added advantage
  • Excellent grasping powers able to understand the various processes
  • Working knowledge of Microsoft Office skills (Excel in particular) and dual monitor handling

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