Job Summary
A call center consulting firm is in need of a Remote Call Center Customer Service Representative.
Core Responsibilities Include:
- Upholding client confidentiality at all times
- Handling workload efficiently with professionalism and accuracy are essential
- Ensuring opinions, advice, and personal judgment about services or a client we serve are refrained from discussions with a caller
Position Requirements Include:
- Must display genuinely friendly, engaging, and helpful personality, on and off the phone
- Must be able to efficiently follow a script with instructions and type grammatically correct and accurate messages into the system that correctly summarizes callers’ needs
- Excellent verbal and written communication skill
