Job Summary

A business services company needs applicants for an opening for a Remote Call Center Customer Service Representative.

Core Responsibilities Include:

• Performing routine call center activities concerning business products and services
• Assessing calls to provide service immediately, be transferred, or require follow-up
• Explaining company policies to customers

Qualifications Include:

• Ability to problem solve, self-guided
• Ability to perform in an analytical and operational process
• Entry-level position with limited requirements for licenses, training, and certifications
• Typing 25 WPM
• Applies experience and skills to complete assigned work
• Has basic skillset in a range of processes, procedures, and systems