Remote Call Center Manager

Job is Expired

Location: Nationwide

Compensation: Salary

Staff Reviewed: Mon, Apr 12, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A full-service financial management firm is searching for a person to fill their position for a Remote Call Center Manager.

Individual must be able to fulfill the following responsibilities:

  • Overseeing all aspects of executing on our outbound sales strategy
  • Recruiting and developing an internal team of A players that consistently meet or exceed targets
  • Partnering with Analytics to develop superior operational reporting

Qualifications for this position include:

  • 3+ years of management experience in a call center environment
  • Availability to work outside of standard business hours as necessary to perform duties
  • Proficiency in all sales enablement systems with ability to contribute to tech stack strategy
  • Ability to understand how to interpret data and translate into actionable sales insights
  • Ability to maintain expert-level understanding of our sales initiatives and reinforce them at every opportunity
  • Ability to understand which levers will influence and improve our sales process and make sound recommendations to the Head of Sales

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