Remote Call Center Representative

Job Summary

A company is looking for a Call Center Representative - Remote.

Key Responsibilities

• Responds to account inquiries and manages alerts generated within the fraud detection system
• Builds knowledge and skills to identify fraudulent credit card activity through training and research
• Maintains accurate documentation of investigations and communicates with customers and merchants

Required Qualifications

• High School Diploma or Equivalent
• At least 6 months of high volume call center experience within the last 2 years
• Preferred experience in a fraud-related field