Remote Call Center Representative

Job Summary

A company is looking for a Remote Call Center Representative.

Key Responsibilities

• Handle customer inquiries related to claims, documentation, and account management
• Assist members with website navigation and account updates
• Manage a steady volume of incoming calls while utilizing multiple systems

Required Qualifications

• High school diploma, GED, or college degree
• Minimum of 6 months customer service experience
• Successful completion of a mandatory paid training program with 100% attendance
• Completion of a customer service assessment and typing test
• Ability to work flexible hours, including weekends