Remote Call Center Reservation Agent in Phoenix

Location: Arizona

Compensation: To Be Discussed

Staff Reviewed: Thu, May 27, 2021

This job expires in: 2 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A retail company is in need of a Remote Call Center Reservation Agent in Phoenix.

Must be able to:

  • Answer incoming phone calls from pet parents, assist with scheduling appointments
  • Ensure that all additional service opportunities are presented to the pet parent in a confident manner
  • Answer each call thoroughly, yet efficiently, ensuring all information is correctly obtained from the pet parents

Qualifications Include:

  • High school diploma or a combination of education and experience
  • Demonstrated success in providing exceptional customer service on the phone and via email
  • Strong grammar and communication skills
  • Demonstrate regular attendance and adherence to call center schedule

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