Job Summary

A business process outsourcing company has an open position for a Remote Call Center Sales Representative.

Core Responsibilities Include:

• Listening to customers, understanding their needs, and resolving customer issues
• Utilizing systems and technology to complete account management tasks
• Recognizing sales opportunity and applying sales skills to upgrade

Must meet the following requirements for consideration:

• High school diploma or equivalent
• The ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Basic understanding of Windows operating system
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem solving and negotiation