Remote Call Center Supervisor

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Tue, Apr 29, 2025

Job Summary

A company is looking for a Remote Call Center Supervisor.

Key Responsibilities
  • Oversee the Integrated Customer Service team to ensure deliverables are met through coaching and mentoring
  • Manage escalations and provide final support for customer issues
  • Monitor staff performance and conduct quality assurance activities
Required Qualifications
  • 4+ years of experience in customer service and/or data entry
  • Proficient in Microsoft Office applications
  • Strong organizational skills
  • Ability to work flexible hours in a fast-paced environment
  • Bilingual in English/Spanish is a plus

COMPLETE JOB DESCRIPTION

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