Job Summary

A company that provides critical health and human services programs to state, federal, and local governments has a current position open for a Remote Call Service Representative.

Core Responsibilities Include:

• Protecting the healthcare privacy of Veterans by strictly following HIPAA regulations
• Receiving calls from Veterans with a variety of questions regarding COVID 19 vaccinations
• Following processes of the Client program and perform all tasks in a courteous and professional manner.

Position Requirements Include:

• A high school diploma or GED.
• Experience with data-entry related to reasonably complex information such as medical records.
• Proficient with a computer including Microsoft Office
• Good typing skills for entry of data efficiently.
• 0 - 1 years of experience
• Meet Quality Assurance (QA) and other key performance metrics