Job Summary

A full-service bank and national mortgage originator needs applicants for an opening for a Remote Card Disputes Specialist.

Must be able to:

• Monitor and maintain card agreements through exception reports, cases and individual requests from customer facing areas
• Investigate disputes under $35
• Process applicable final credits and managing the disputes queue to ensure customers received funds timely

Required Skills:

• 3+ years banking operations or branch banking experience
• DNA and Card Dispute experience helpful as well as knowledge with Reg E
• Strong written and verbal communication skills
• Strong organization and prioritization skills with close attention to detail
• Solid interpersonal skills, ability to work collectively in team environment and across multiple business units
• Strong problem solving skills, proactive and solution oriented