Job Summary
A telemedicine company has a current position open for a Remote Care Advocate.
Core Responsibilities of this position include:
- Delivering amazing service to our providers and patients, primarily via email/messaging
- Conducting video appointments with members
- Providing ongoing case management
Position Requirements Include:
- Bachelor’s degree
- A background in allied health, human services or healthcare
- A motivated and ambitious outlook - you love to get things done while staying organized
- Dedication to delivering excellent customer service while remaining calm, flexible and invested in the user’s journey
- Problem-solving skills to help find creative solutions to customer needs
- Empathy for patients and devotion to work with discretion as you would be working with sensitive data
