Remote Care Business Planning Director

Job ID: Available for Members

Location: South Carolina

Compensation: To Be Discussed

Staff Reviewed: Tue, Aug 20, 2019

This job expires in 0 days

Job Category: Customer Service

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A telecommunications company is seeking a Remote Care Business Planning Director.

Core Responsibilities Include:

  • Developing and interpreting management reporting for the region
  • Leading program pilots and projects in the region to verify impact on strategic business objectives
  • Developing and implementing regional level culture and performance strategies

Applicants must meet the following qualifications:

  • Travel 30% of the time
  • Demonstrated track record of operational success
  • 8 - 10 years of significant customer service and call center operations experience
  • Significant business analysis skills
  • Bachelor's degree in business or related field and/or equivalent education experience
  • Strong problem resolution skills