Remote Care Coordination Representative

Job Summary

To support Care Coordination services, the part-time Remote Care Coordination Representative will manage tasks such as e-Filing, order and referral management, and insurance verifications while working remotely.

Key responsibilities

• Process assigned tasks with a focus on accuracy, efficiency, and compliance with client protocols
• Evaluate medical documents and file them electronically into patient charts using EHR software
• Provide exemplary customer service while maintaining confidentiality and adhering to HIPAA guidelines

Required qualifications

• High School Diploma or equivalent required
• Experience with health information management concepts and EHRs is a plus
• Proficient in managing a high-volume, fast-paced environment with accuracy
• Intermediate computer skills, including Microsoft Office Suite and adaptability to company-specific software
• Ability to ensure access to strong/reliable internet in a secure and private workspace