Remote Care Coordinator

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Jul 14, 2021

This job expires in: 12 days

Job Category: Healthcare

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A integrated virtual healthcare company needs applicants for an opening for a Remote Care Coordinator.

Must be able to:

  • Have full ownership of member requests to support them through their entire healthcare journey
  • Help members to find LGBTQ+ friendly providers, answer health plan benefits questions, and connect to relevant resources
  • Proactively and creatively solve complex member issues

Must meet the following requirements for consideration:

  • Demonstrated advocacy and customer service qualities
  • Track record in handling inbound and outbound calls, and data entry, or equivalent experience
  • Excellent interpersonal and organizational skills, with an attention to detail
  • Comfortable in an ever changing environment and flexible and adaptable to new systems and tools
  • Familiarity with the US healthcare system, navigating health insurance and the patient experience
  • Basic proficiency with Google sheets and internet research

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