Remote Care Coordinator

Job Summary

A healthcare payments company has a current position open for a Remote Care Coordinator.

Core Responsibilities Include:

• Answering inbound calls
• Providing exceptional and professional assistance in a timely, energetic, and polite manner
• Documenting and communicating information to consumers

Must meet the following requirements for consideration:

• High school diploma or GED
• 1-2 years of customer service experience i.e., quickly developing rapport and credibility with customers is required
• 1-2 years of experience in a call center, healthcare/insurance industry, or customer service-related position
• Strong customer telephonic communication experience and active listening skills
• Familiarity with using healthcare claims look-up, and management systems
• Demonstrable analytical thinking and independent problem-solving skills