Remote Care Coordinator in Los Angeles

Job ID: Available for Members

Location: California

Compensation: To Be Discussed

Posted: Friday, July 13, 2018

Job Category: Customer Service, Healthcare

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Evening Shift

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Experienced

Job Summary

A medical company is in need of a Remote Care Coordinator in Los Angeles.

Must be able to:

  • Deliver high-quality remote support, serving as one of the first responders to any inbound questions
  • Facilitate care and streamline handoffs with other parties in the healthcare system
  • Demonstrate empathy and problem-solving skills as you answer questions

Applicants must meet the following qualifications:

  • Ability to triage high responsibility issues and escalate medical concerns when necessary
  • Ability to iterate constantly, leveraging user feedback and your operational experience
  • Ability to create loyalty among users by contributing to the overall company experience