Job Summary
A medical company is in need of a Remote Care Coordinator in Los Angeles.
Must be able to:
- Deliver high-quality remote support, serving as one of the first responders to any inbound questions
- Facilitate care and streamline handoffs with other parties in the healthcare system
- Demonstrate empathy and problem-solving skills as you answer questions
Applicants must meet the following qualifications:
- Ability to triage high responsibility issues and escalate medical concerns when necessary
- Ability to iterate constantly, leveraging user feedback and your operational experience
- Ability to create loyalty among users by contributing to the overall company experience
