Remote Care Navigation Operations Team Lead

Location: Arizona, California, Connecticut, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington
Compensation: To Be Discussed
Staff Reviewed: Wed, Nov 23, 2022
This job expires in: 16 days

Job Summary

An insurance company has a current position open for a Remote Care Navigation Operations Team Lead.

Core Responsibilities of this position include:

  • Guiding team's metrics, including productivity, adherence to schedule, and employee satisfaction
  • Serving as a central communicator by leading team huddles
  • Managing daily needs of your team, including hiring, training and scheduling of Concierge Teams

Qualifications Include:

  • 3+ years of experience leading and supporting a growing team
  • Ability to read and use data to make decisions
  • Experience working in a collaborative environment with a diverse set of people
  • Experience implementing operational excellence
  • Intermediate to advanced level of computer literacy/skills

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