Remote Care Navigator
Job Summary
Bringing extensive knowledge of the VA system, the full-time Remote Care Navigator will assist Veterans in navigating healthcare and benefits, support care coordinators with complex cases, and contribute to program development while working remotely during Central Time business hours.
Key responsibilities
- Assist Veterans in understanding and accessing healthcare, benefits, and community resources
- Guide complex Veteran cases and determine appropriate referrals and escalations
- Develop Veteran-specific care coordination workflows and identify program improvement opportunities
Required qualifications
- 5+ years of experience as a clinical social worker, care coordinator, care navigator, or in a similar field
- Direct experience working with Veterans and/or within the VA system
- 1+ years of experience working successfully in a remote environment
- Knowledge of VA healthcare, Veteran benefits, and resources
- Experience supporting medically and/or behaviorally complex populations
Complete Job Description
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