Job Summary

A health insurance company is in need of a Remote Care Navigator.

Core Responsibilities Include:

• Completing telephonic outreach to DSNP members utilizing autodialer and manual dialing
• Educating member on gaps in care and assisting with scheduling provider appointments
• Assisting members with social determinants of health and links to community resources

Qualifications for this position include:

• High School Diploma / GED or higher
• 1+ years of call center and / or telephonic customer service experience
• 1+ years of professional experience in an office setting using the telephone and computer
• 1+ years of Healthcare / insurance experience and/or Social work / community outreach / advocacy experience
• Work experience using Microsoft Word, Microsoft Excel, and Microsoft Outlook
• Must be available to work Monday - Friday 9:00am - 5:30pm EST