Job Summary
A global healthcare company is seeking a Remote Care Navigator .
Must be able to:
- Educate member on gaps in care and assists with scheduling provider appointments
- Complete telephonic outreach to DSNP members utilizing auto dialer and manual dialing
- Provide excellent customer service to both members and providers
Position Requirements Include:
- Bachelor’s Degree (or higher) in Social Work, Public Health or related field
- Medicaid and / or Medicare experience
- Excellent Organizational Skills
- Telephone etiquette
- Experience working with medical terminology