Remote Care Operations Associate in Austin

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Mon, Jul 19, 2021

This job expires in: 19 days

Job Category: Business Operations

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A therapy provider needs applicants for an opening for a Remote Care Operations Associate in Austin.

Core Responsibilities Include:

  • Supporting families receiving care all the way from initial appointment scheduling to handling inbound requests
  • Owning the relationship with our families and provide field support to our therapists
  • Providing customer service and relationship management

Qualifications for this position include:

  • Native fluency in English, written and spoken
  • 2+ years of experience working a customer-facing operations role; strong customer service skills
  • Detail-oriented and excellent written communication skills
  • Strong problem-solving skills in ambiguous situations

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