Job Summary
A trucking and transportation company has a current position open for a Remote Carrier Support Associate.
Core Responsibilities Include:
- Handling inbound and outbound communications with clients and drivers
- Properly escalating troubled tickets to the proper team
- Raising concerns and provide feedback to improve overall process and the company product
Qualifications for this position include:
- Associate Degree or higher
- Willingness to work either 6AM - 3PM PST or 5PM - 2AM PST
- Eligibility to work in the US
- High degree of fluency with the English language
- Self-starter comfortable navigating through ambiguous environments