Remote Case Advocate

Job Summary

A company is looking for a Worksite Case Advocate I (Remote).

Key Responsibilities

• Input data and handle incoming calls from agency offices, accounts, and policyholders
• Maintain accurate reports and spreadsheets while updating account information
• Participate in phone rotation and communicate basic account information effectively

Required Qualifications

• High School Diploma or GED
• 1+ years of call center experience preferred
• 1+ years of customer service experience preferred
• Bilingual (Spanish/English) is a plus
• Insurance experience is a plus