Remote Case Coordinator

Job Summary

To support patient care coordination in a fast-paced healthcare environment, the full-time Remote Case Coordinator I will make outbound calls to patients and providers, manage multiple cases, and ensure timely follow-up and documentation.

Key responsibilities

• Make outbound calls throughout the day to patients and providers
• Coordinate care by scheduling appointments and following up on cases
• Document all interactions accurately in real time

Required qualifications

• Experience in call centers, healthcare coordination, scheduling, or high-volume environments
• Ability to manage multiple tasks and cases simultaneously
• Strong attention to detail and accurate documentation skills
• Clear and professional communication skills
• Comfort with back-to-back calls for most of the workday